Last Updated: 01 Sep 2026
At Cellari Shop, we are committed to providing a reliable and convenient shipping experience for all orders. This Shipping Policy explains how we process, ship, and deliver orders for our home security and tech gadgets.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Orders are not normally processed or shipped on weekends or public holidays.
During holidays, promotions, or periods of high order volume, processing may take longer. If there is a significant delay, we will make reasonable efforts to notify you.
2. Shipping Time
After your order has been processed and shipped, estimated delivery times may vary depending on your location, shipping method, and carrier.
Typical delivery timeframes are:
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–5 business days, where available
Delivery estimates are provided for informational purposes and are not guaranteed unless a specific guaranteed delivery service has been expressly offered.
3. Shipping Locations
Cellari Shop may ship products to locations supported by our available shipping carriers.
Shipping availability and delivery times may vary depending on the destination, product, carrier restrictions, and applicable laws.
If we are unable to ship an order to your selected address, we will contact you regarding available options.
4. Shipping Charges
Shipping charges are calculated and displayed during checkout before you complete your purchase.
Shipping costs may vary based on:
- Delivery location
- Order size and weight
- Shipping method
- Number of products ordered
- Carrier availability
Any applicable shipping charges will be clearly presented before payment is completed.
5. Order Tracking
When tracking information is available, we may provide a shipment confirmation containing the applicable tracking number and carrier information.
Tracking information may take some time to become active after the package has been handed to the carrier.
Once a package has been transferred to the shipping carrier, delivery updates may be provided directly by the carrier.
6. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an incorrect or incomplete address is provided, please contact us as soon as possible.
We will make reasonable efforts to update the address before shipment. However, we cannot guarantee that changes can be made after an order has been processed or shipped.
Additional shipping charges may apply if an order must be reshipped because of an incorrect or incomplete address.
7. Delayed or Lost Packages
Delivery times may be affected by circumstances outside our reasonable control, including:
- Carrier delays
- Severe weather
- Natural disasters
- Transportation disruptions
- Customs processing
- Incorrect or incomplete addresses
- Public holidays
- High shipping volumes
- Other unforeseen circumstances
If your package appears to be delayed or lost, please contact us with your order number and tracking information so we can assist with the issue.
8. Damaged Packages
If your order arrives damaged, please contact us as soon as reasonably possible.
We may request photographs of the package, shipping label, packaging materials, and damaged product to help investigate the issue with the carrier.
Depending on the circumstances, we may offer a replacement, refund, or another appropriate resolution in accordance with our Refund and Returns Policy.
9. International Shipping
Where international shipping is offered, the customer may be responsible for applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
These charges are generally separate from the product and shipping charges paid to Cellari Shop.
International delivery times may vary due to customs clearance and local delivery conditions.
10. Address and Delivery Responsibility
Customers should ensure that someone is available to receive the package when required.
Once a package is marked as delivered by the shipping carrier, customers should first check the delivery location, mailbox, building reception, household members, or other designated delivery areas.
If the package cannot be located, please contact us and the shipping carrier so the delivery can be investigated.
11. Order Cancellation
Orders may be cancelled before processing or shipment, subject to our ability to stop fulfillment.
Once an order has shipped, cancellation may no longer be possible. In such cases, the order may need to be handled according to our Refund and Returns Policy.
12. Product-Specific Shipping Requirements
Certain home security and technology products may have specific shipping restrictions or handling requirements.
If a product requires special handling or has specific delivery limitations, the applicable information may be displayed on the product page or during checkout.
13. Shipping and Payment Processing
Orders are processed only after successful payment authorization.
Payments may be securely processed through third-party payment providers such as Stripe or other supported payment processors.
Shipping information may be shared with shipping and fulfillment providers as necessary to deliver your order.
14. Contact Us
If you have questions about shipping, delivery, tracking, or an existing order, please contact us:
Cellari Shop
Address: 709 Masala Dr, Orlando, Florida 32818, USA
Email: [Your Customer Support Email]
Phone: [Your Customer Support Phone]
Please include your order number when contacting us about an existing order so we can assist you more efficiently.
15. Changes to This Shipping Policy
Cellari Shop may update this Shipping Policy from time to time to reflect changes to our shipping methods, carriers, services, or business practices.
Any updates will be posted on this page with a revised Last Updated date.